Refund Policy

1. Digital Nature & Refund Exclusions

Due to the unique, intangible nature of downloadable digital files (PDF, prompts, marketing templates), all sales are considered final and non-refundable once direct file link generation has been dispatched on your checkout success page.

2. Download Resolution Support

If you encounter technical file issues, download link expirations, or file corruption during extraction, please reach out to our team instantly via Contact Support. We will dispatch replacement copy-files to your billing email address in under 12 hours.

3. Accidental Double Purchases

In cases of confirmed accidental duplicate transactions (purchasing the same digital product twice inside a 24-hour cycle), we will gladly approve a full refund of the duplicate charge. Simply contact us with your Payhip transaction tokens.